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Best Practices for Online Menu Design


  • online ordering
  • menu design
  • restaurant marketing
  • mobile optimization
  • Dinevate
Cover Image for Best Practices for Online Menu Design
Nurullah I.
Nurullah I.

Best Practices for Online Menu Design

Introduction to Online Menu Success

Creating an online menu isn’t just about listing what your restaurant offers. It's about crafting a visual and textual representation of your brand, designed to appeal to your customers and encourage them to order from you. With the rise of digital dining experiences, your online menu has become a critical touchpoint.

Simplicity Is Key

First and foremost, keep your menu simple. A cluttered or over-complicated menu can confuse customers and dissuade them from ordering. Group similar items together and use clear, concise descriptions.

High-Quality Images Sell

Include high-quality images of your dishes. Pictures can entice customers by showing them exactly what they can expect. Remember, we eat with our eyes first!

Descriptive and Appetizing Language

Use descriptive language that highlights the flavors and textures of your food. Terms like 'crispy', 'succulent' and 'fresh' can turn a simple menu listing into an appetizing prospect.

Categorize Intelligently

Organize your menu logically. Whether it's by course or by specialty, customers should be able to find what they’re looking for with ease. Additionally, consider a 'recommended' section for your bestsellers.

Update Regularly

Keep your menu up-to-date with the latest offerings. If you run out of a dish, update the menu to avoid customer disappointment. This ensures a clear line of communication and maintains customer trust.

Mobile-Friendly Design

With most online orders placed on mobile devices, your menu must be optimized for smartphones and tablets. Ensure the layout is responsive and the text is readable without zooming in.

Make Pricing Clear

Be upfront with your pricing. Hidden costs can lead to abandoned carts and a loss of trust. Clearly display the price of each item on your menu.

Promote Direct Ordering with Dinevate

While third-party apps offer convenience, they also take a significant cut of your revenue. Promoting direct ordering through your own website using platforms like Dinevate can increase your profit margins and foster direct relationships with your customers.


By following these best practices, you’ll create an online menu that appeals to your customers, enhances their digital dining experience, and boosts your bottom line. Remember, the goal is to make ordering from your restaurant seamless, enjoyable, and memorable.

Dinevate can help you to increase your sales and revenue. Contact us and get started.